CBD brand’s co-founder, Kim Smith, explains how she wants to offer a different customer service experience
Kloris' first own-brand beauty destination, London, UK
Lockdown hitting the UK the day after Kim Smith signed her biggest retail deal with Boots was not how she envisioned 2020 would pan out.
Along with the rest of the world, she and the two other co-founders of CBD beauty name Kloris – which was established over a Sunday lunch – were thrown into circumstances not experienced in living memory.
As retailers boarded up and distributors ground to a halt, they braced themselves for the unknown.
Fast forward two years, and with the benefit of hindsight, Kloris has been...
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