John Lewis Partnership (JLP) is set to slash 200 jobs as part of its ongoing plan to cut costs.
The redundancies are expected to be made across the company’s customer service division, which currently consists of more than 1,000 employees, according to reports in Retail Gazette.
JLP, which owns John Lewis and Waitrose, said that it would look to place affected workers in alternative roles, but admitted that some would be affected by redundancies.
The latest round of job cuts comes as the business is reportedly set to axe up to 11,000 of its workforce across the next few years, as part of its plans to return to profit.
The company reported a £234m loss in its March 2023 results.
A JLP spokesperson previously told Cosmetics Business that the company “has a plan to return to profit, which… sadly means reducing the number of [employees] we need in our business”.
They added that it would be “inappropriate” to discuss details.
In addition to the job cuts, the company has also slashed its redundancy terms in half, scrapped staff bonuses and closed 16 of its department stores.
JLP is not the only company cutting its workforce in a bid to mitigate profit losses.
Beauty giant The Estee Lauder Companies recently revealed plans to slash 3,100 jobs after seeing its sales slump in Q2 2024.