Pure Beauty

Exclusive: Lookfantastic’s CEO on the retailer’s first UK store

By Alessandro Carrara | Published: 26-Sep-2024

Lookfantastic CEO Lucy Gorman provides exclusive insight into the THG-owned retailer’s first physical store, and what the future of the business may hold

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Lookfantastic has opened its first concept store in Altrincham, Manchester.

The THG-owned retailer said the space builds upon its already extensive history of events and pop-ups, and marks a new way of bridging the gap with its online audience.

This has culminated in a store which will provide services and treatments, including the world’s first in-store Color Wow salon, and a focus on community engagement.

The retailer could have made its debut in a bustling metropolitan beauty hotspot, but Lucy Gorman, Lookfantastic’s CEO, told Cosmetics Business that one of the goals with the store was to support underserved locations.

“You certainly won't see us opening at

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