Henkel voluntarily recalls select batches of Schwarzkopf Professional Osis Grip in US

A flaw in Schwarzkopf Professional’s Osis Grip 6.76 fl. Oz/200 ml’s packaging could cause the product to leak under pressure, creating a ‘risk of explosion’, and prompting parent company Henkel to issue a recall on select batches in the US

Henkel is voluntarily recalling its Schwarzkopf Professional Osis Grip 6.76 fl. Oz/200 ml sold in the US due to a potential packaging issue.

The German multinational company stated that the product could leak from the package under pressure, creating a “risk of explosion”, according to its recall announcement, which was also posted on the Food and Drug Administration’s (FDA) website.

Henkel claimed it learned about this situation through one customer complaint and two salon reports.

Bruising on the hand was reported by the customer, and no other injuries were identified, according to the Dusseldorf-based business.

Henkel is conducting this voluntary recall with the FDA’s knowledge and is encouraging customers to return the affected products to their place of purchase for a full refund.

A Henkel company statement read: “Schwarzkopf Professional seeks to minimise all inconvenience this may cause consumers and is committed to their complete satisfaction.” 

Cosmetics Business has contacted Henkel for a statement.

The affected Schwarzkopf Professional Osis Group 6.76 Oz/200ml comes in aluminium cans in 25 lots with the following batch codes: 

  • 2901X4577N
  • 2901X4578N
  • 290265P91O
  • 290665Q30O
  • 290855N31O
  • 290866R38P
  • 290994281N
  • 291046L06P
  • 291174W17N
  • 291435H76O
  • 291435H77O
  • 291455N33O
  • 291515A59O
  • 291515A99O
  • 291515B01O
  • 291555N33O
  • 291615B01O
  • 291616B68P
  • 291716B69P
  • 291825E960
  • 291925E96O
  • 292015B73O
  • 2928Y538BO
  • 2928Y539BO
  • 293066U32P

The product has been distributed in the US through 21 distributors in the following US states: Alaska, Arizona, California, Florida, Michigan, Missouri, New Jersey, Ohio, Pennsylvania, South Carolina, Texas and Washington.

It was also sold to hair professionals and consumers at a retail level.

No other Henkel products are subject to this recall, and Schwarzkopf Professional Osis Grip 6.76 fl. Oz/200ml with codes not included in the recall are safe to use.

Questions may be directed to dedicated Henkel customer specialists at 1-800-234-4672 during the hours of Monday to Thursday 6:30am to 4:00pm, and Friday 6:00am to 12pm Pacific Time.

Related content: 

Trending Articles

  1. You need to be a subscriber to read this article.
    Click here to find out more.

You may also like