Deciem CEO writes letter addressing internal Black Lives Matter policies

Published: 23-Jun-2020

Nicola Kilner, who also co-founded The Ordinary, is urging employees to contact her directly


The CEO of Deciem has written an open letter to consumers detailing the company's internal plans to address Black Lives Matter.

Nicola Kilner wrote that there are “no glass ceilings for any human at Deciem" and detailed how she has introduced several initiatives to support black employees.

Previously, staff were given paid leave for protesting and a "day off to educate on racism, discrimination and oppression". Counselling sessions were also provided.

Kilner has unveiled an Inclusion Board, diversity training and a US$120,000 fund to back grassroot charities that support black consumers.

Managers will receive diversity scorecards as part of their performance evaluations and an anonymous feedback service will be provided for concerned employees.

The maker of The Ordinary will also be "more intentional" in promoting staff and hiring new team members.

Targets have been introduced to ensure representation across all management levels.

"To everyone who has ever, or feels now, discriminated against or disadvantaged for being them, we are standing up and ready to fight alongside you," added Kilner.

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