Sephora appoints Christopher de Lapuente as new president and dg
Jacques Levy retires
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Retail
Updated: Sephora’s ‘Quiet Hours’ global rollout is here, but are only a first step in better shopping inclusivity
As the LVMH-owned retailer rolls out its Quiet Hours scheme on a global scale to create a more peaceful shopping experience, does the initiative go far enough in supporting neurodiverse customers, and how can the rest of the industry follow suit?
Retail
Sephora is bringing its Sephoria beauty festival to the UK for the first time
The LVMH-owned retailer’s global beauty experience will take place in London later this year. Sephoria Europe will offer an immersive celebration of ‘beauty anchored in the UK culture’, featuring new cityscape concept ‘Sephoria Beauty Metropolis’
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Retail
Sephora rolls out Quiet Hours shopping initiative globally following ‘successful’ pilot
The LVMH-owned beauty retailer is expanding its inclusive Quiet Hours shopping scheme globally – where music is turned down and lights dimmed during specific retail time slots to create a ‘calmer atmosphere’ – following a successful trial in 32 stores across eight markets
Finance
Sephora UK reveals opening date of new Central London boutique stores
The beauty retailer’s new smaller store concept – which aims to provide a more ‘intimate’ experience for customers based on feedback – will be opening in London shopping hotspots Carnaby Street and Old Spitalfields Market sooner than you think
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