‘Retail work has almost become a byword for low pay, insecure work’: Getting the rights staff deserve

Retail staff have suffered tough conditions during the pandemic, with many seeking mental health support and record levels of violence aimed at shop floor workers. Moreover, with the Real Living Wage increasing for all employees, it is time retail staff were given the investment they desire

Some 190,000 retail staff have lost their jobs since the outbreak of Covid-19

The Covid-19 pandemic has done more than shine a spotlight on the fragility of the world as we know it. Overlooked workforces have come to the fore – and none more so than retail staff.

Hundreds of thousands of retail workers struggled on through enforced lockdowns, caused by the global pandemic, making a name for themselves as the ‘forgotten key workers’.

Meanwhile, those that did not continue to work were thrown into disarray and fear for their jobs as many retailers shut up shop, in some cases, . . .

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