We are delighted to announce that Pure Beauty Awards sponsor ILG (International Logistics Group) were crowned winners of the Excellence in Customer Service Award, at the prestigious 2023 UKWA Awards!
After a successful year in 2022, when we picked up Logistics Service Provider of the Year, and Young Employee of the Year, we are thrilled to have received another award this year.
The Excellence in Customer Service Award celebrates a ‘UKWA member organisation with a proven customer-focused culture. An unwavering dedication to providing a first-class service, coupled with an in-depth understanding of customer needs, are at the forefront to consistently drive satisfaction and surpass expectation.’
Sam Taylor, ILG’s Head of Fulfilment Client Services, picked up the award at the ceremony and said: “This award is testament to the hard work and focus on excellent customer service across every part of our organisation and everyone at ILG should be very proud for playing their part in this.”
Find out more here about why we believe excellent customer service is key to a successful fulfilment partnership