Inside beauty’s new era of 'high-tech' marketing strategies

Published: 29-May-2025

Naureen Mohammed, Director of CPG at Pinterest UK, on the key to creating technology-driven, refreshed and ‘authentic’ beauty marketing campaigns in 2025 and beyond

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Engaging new and existing audiences has never been more challenging for beauty brands.

With consumer attention increasingly fragmented across a growing number of media channels, attracting and retaining customers requires new strategies that are both authentic and innovative. 

However, within this challenge lies an exciting opportunity – to resonate with discerning audiences – and trust and brand affinity are the critical bridge.

If you are reconsidering your strategy to cultivate this, then there are three important things to consider: personalisation, positivity and unpredictability.

Now is the time to get personal with technology.

Artificial intelligence (AI) is reshaping beauty marketing and Gen Z is here for it as it helps to create more relevant, inclusive and diverse recommendations. 

And in the modern social media feed, consumers interact with AI daily – from filters to chatbots.

Even AI models such as Shudu [the creation of photographer Cameron-James Wilson] are now serving as the face of major beauty campaigns, blurring the lines between real and digital.

Beyond this, advancing technology has helped make the transition from

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