The 118-year-old British supermarket chain said the decision was “an important step” in the company’s survival plan
Marks & Spencer (M&S) has said it will cut almost 1,000 jobs across its store management teams and head office.
In a statement, the retailer said the move marked “an important step” in M&S becoming a “stronger, leaner and more resilient” business as its transformation plan accelerates.
The chain said it wants to make three years' progress in one.
In February, it piloted a new Mobile Pay Go system at 50 new stores in the UK, which allows customers to pay via the M&S app, in an effort to reduce queues at peak times.
However, the firm’s Director of Retail, Operations and Property Sacha Berendji said, due to the pandemic, these measures would be accelerated under a programme called Never The Same Again.
The news comes on the back of Boots’ announcement to slash 7% of its workforce, as well as job cuts at John Lewis and Harrods.