Cosmetics Business hosts free customer experience webinar


Are you seeking new ways to enhance personalisation, increase customer satisfaction and boost sales?

During this webinar, learn how to connect with your target audience across digital channels in this customer centric webinar from Cosmetics Business and SMARTASSISTANT.

Join Sarah Parsons, Features Editor at Cosmetics Business and Sarah Assous, VP of Marketing at SMARTASSISTANT, as they discuss;

  • How digital is reshaping the beauty industry, including male grooming
  • The challenges around personalisation and building communities
  • How brands have harnessed AR, social retailing, UGC/video content
  • How innovative brands are using AI digital sales assistants to understand and talk to their customers
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